Open Monday - Friday 08:30 - 17:00 023 8089 2969

email@walbankopticians.co.uk

Covid-19 update

Walbank Opticians hope that you and your loved ones are well.

In line with the Prime Minister’s announcements, NHS England and our optical governing bodies, we have now resumed all NHS and PRIVATE services. Our contact lens services will resume from 10/08/2020. We will be going through our database and contacting all clients who are due or over-due their eye examination and contact lens aftercares. The backlog is huge; therefore, please be patient with us. In the meantime, if you are having concerns with your eyes, vision, glasses or contact lenses, please phone or email us in the first instance.

We will operate on an appointment basis only, therefore whatever your reason for visiting us, please call to arrange an appointment; this includes repairs and adjustments. We are aware that a number of clients only need new glasses, and you may purchase them now. We have two new offers running. Essential eyewear at £49 (frame and standard single vision lenses) and Summer Style eye wear at £95 (frame and single vision Zeiss anti-glare coated lenses). Add-ons are available. Any products (contact lenses, eye drops, etc) you need can be ordered via the telephone.

We have full PPE, protective screens, sterilizing wipes and hand sanitizer, so you can rest assured that any frame you try on will be completely safe. Cross-infection control procedures are in place. There will only be maximum of 3 customers allowed in the store at any one time and social distancing rules will be adhered to. Our processes and protocols have changed in order to keep you and the staff safe. Please be patient with us as we get busier and adapt to the new way.

Our Optometrist is in the practice Monday to Friday, and you can get in touch by

We apologise if we don’t answer straight away, but please feel free to leave a message with your details and we will return your call. It is also possible to see you late evenings and Saturdays on request.

Our hearing care services are still suspended, however existing patients can call The Hearing Care Partnership on 08005200546 with any queries.

Please do not visit the practice at the moment unless you have a pre-arranged appointment.

Stay safe, and we look forward to seeing you back at Walbank Opticians.

With very best wishes,

Twinkle, Sue, Suzy and Lisa

https://www.nhs.uk/conditions/coronavirus-covid-19/